Refund Policy
Our refund policy is designed for the sake of your convenience and to avoid misuse.
Refund policy for self-study, online courses, online training, and online workshops
You can request a refund up to 7 days after paying for access to an online course, online training, or workshop. Any request for refunds received 7 days following purchase, or once you have accessed the materials, will not be eligible for any refund whatsoever.
Refund policy for books and other physical products
No refund will be provided for books, physical products, or other consumables.
Refund policy for 1on1 Coaching and Mentoring Program
No refund will be provided for the 1on1 Coaching and Mentoring Program under any circumstances.This is to avoid misuse of the exclusive 1on1 coaching facility and to ensure the participant's commitment and coachability for the entire duration of the program.
Transfer & Cancellation Policy for LIVE programs, courses, workshops, and seminars
Thought Expressions will provide you with a complete refund if you cancel your enrolment 6 weeks prior to the start of the event you registered for. No refund will be provided for cancellation requests received 6 weeks prior to the start of your course or after. If you have attended all or any part of a course or program,no refunds will be provided. Eligible and approved refunds will be issued to the registered participant within 45 days from the date of cancellation after deduction of full price for consumables like online courses, books, and shipment charges(if any).
Attendance Policy
We are committed to providing you with the best possible learning experience. To ensure you have time to prepare for your session, we would recommend you arrive a minimum of 15 minutes prior to the start of your program. Any participant who arrives more than 30 minutes after the session starts will be considered “absent” for that session and will not receive attendance credit. To successfully complete your program and receive your certificate, you must attend 90% or more of the program sessions for a time-phased program. For example, if your program is 10 sessions over a period of weeks, you will need to attend 9 of 10 sessions to successfully complete the program. For the 2 and 3 day programs, you will need to attend 100% of the sessions to successfully complete them.
A policy with effect from August 2017